French Affair

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Useful Stuff to Know


Prices

All prices are in Australian dollars. Postage and handling charges are not included in the prices quoted for each product as these are added when you finalise your order through Paypal. Please click here for postage and handling charges.

Payment

Payment is via Paypal's secure website - choose to pay with Visa, Mastercard or from your bank account. It's fast, easy and secure.

If you would prefer to pay by bank transfer, please email your order and we will provide our bank account details.

Gift Wrapping

Birthdays, house warmings, anniversaries and just "thinking of you" presents, gift wrapped and sent to a friend. Just process your order through the shopping cart and then email me with the name and address of the lucky recipient - as well as the message you'd like written on a card. There's no additional charge for this service.

Product Availability

All items are subject to availability. Occasionally, an item sells out or is discontinued. You will be notified immediately if stock is not available or if delivery will be delayed.

Delivery

Items are usually sent by regular post and we cannot be held responsible for any delays or losses by Australia Post. If you wish to pay for an overnight courier, registered or express post, please email your request prior to placing your order. We will contact you to provide a quote for your choice of delivery.

Postage and handling charges quoted are for delivery in Australia only. Happy to post worldwide - please email us so we can provide you with a quote for postage overseas.

Saving the Planet

Where possible, recycled materials are used to pack your purchases. This helps keeps your costs down and also helps save the planet.

When Will My Goodies Arrive?

Items are sent within two working days of receiving your payment. Arrival times will depend on your location.

Do you have a Shop Somewhere? Can I Pick Up My Items?

There isn't a shop you can visit, however, I do have a regular market stalls in Sydney. These dates are advertised on the website. To avoid postage and handling charges, you can pick up your order from Artamon in Sydney . If you'd like to arrange this, please email me your order rather than using the shopping cart on the site. We'll then work out a suitable pickup time and you can pay via Paypal or by cash on pick up.

Money Back Guarantee

We want you to be delighted, so all products have a money back guarantee. Any claims are to be made within 14 days of receiving the product. Please contact me immediately if you have any concerns.

What Other Customers Have Said ..

Oh Sue it's such a pleasure dealing with you. I must come to the markets & meet you! Thanks >> Pat

Thanks for posting my little sugar tin so quickly - it arrived in the mail today and I just love it! And thank you also for the little keyring you popped inside, it's very cute. Its a pleasure to buy things off your site, so thank you :) >> Sarah

Wonderfully refreshing to receive good old fashioned personalised service - it's rare to find someone who cares about ME, the customer. Thank you Sue. >> Georgia

Thank you Sue. I really appreciate your personal service. I've been crazy about all things French since my high school days and eagerly look forward each month to your French Affair newsletter. >> Linda

Once again your prompt service is exceptional!! :) >> Jill

Thank you Sue - it is soooo nice to find a business person who you can trust to do the right thing by the customer. I will certainly send my friends to your website. >> Dianne

Just to let you know that the trolley and bag arrived in the UK and are spectacular! I will be using them at my local market which coincidentally has a French theme this week. Thanks again and kind regards, >> Toni

Thank you for your efforts of bringing France downunder. Our sincere thanks for giving us a little French flavor to our Aussie lives. >>Karen

Bonjour Sue, J'apprecie beaucoup votre reponse personelle ! :) J'aime ce cadeau... c'est pour une amie, mais je le veux pour moi-meme! Bonne journee. >> Jill

Thank you Sue - They have arrived - MERCI. They look absolutely fabulous!!!! >> Betty

You always give me a little jolt of happiness when I receive your newsletter. >> Ann

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