Terms of service

Terms and Conditions

Pricing

All prices are quoted in Australian dollars and include GST.

Product Availability

All items are subject to availability. Occasionally, an item sells out or is discontinued. You will be notified immediately if stock is not available or if delivery will be delayed.

Payment

Payment is via secure website of your choice of payment gateway. You can choose either Paypal or Stripe. It’s fast, easy and secure. 

Delivery and Returns

Your order will be sent with Australia Post, usually within one working day. For more details, please see the delivery page. We have a no fuss refund, exchange policy. Read more on our 100% happy guarantee.

Reviews

After your purchase, you’ll receive an email asking for a review on the products you ordered. We love getting your feedback and your rating and comments are helpful to other customers.

Privacy and Security

French Affair places great importance on customer privacy and security and takes all precautions to ensure customer data is protected. French Affair does not store credit information. This is held securely by the payment gateway you chose, either Paypal or Shopify. 

Description of Products

In good faith, we aim to supply the products as shown and ensure all information on the website is correct. However, as we are not the manufacturers of the products, information may not be exactly as shown. We will not be responsible or liable for any loss or damage in connection with the reliance of a description or depiction of goods promoted; or in connection with any omissions, inaccuracies or the incorrect display of information and depictions contained on this website.

Use of Website

We will not, in any way, be responsible or liable for any loss or damage arising out of or in connection with your access or use of this website.

Links from Website

This website may contain links to other websites that are not connected with us. These links are for your convenience and in no way amount to an endorsement. We make no representation or warranty concerning the content of a linked website and under no circumstances take responsibility or accept liability for any loss or damage arising out of your use of these websites. We encourage you to evaluate the privacy policies, security and trustworthiness of these websites. 

Use of Products

Although we are not the manufacturers of the products we promote, reasonable steps have been taken to ensure that the products meet the required legal standards and are safe to use. However, the products must be strictly used in accordance with their directions and instructions.

Contact us immediately if you have any queries about the products and their usage. We can address your queries and/or facilitate liaisons between you and the manufacturer. You use the products at your own sole risk and we are not liable or responsible for any loss or damage associated with yours or a third party’s use of the products. 

Disclaimers

Nothing in these Terms and Conditions limits or excludes our liability that is not permitted to be excluded at law. However, to the extent permitted by law, we expressly exclude all warranties and conditions whether expressed or implied by statute, common law, trade custom or usage.

Indemnity

You agree to wholly indemnify us and keep us wholly indemnified against any loss or damage; and from any demand or claim made by you or a third party in relation to: (a) your omission or failure to pay for your order in full as required in these Terms and Conditions; (b) any comments or content that you cause to be submitted or posted or transmitted through this website; (c) the promotion and on-sale of the products that you have acquired from us; (d) a breach of these Terms and Conditions; (e) any unauthorised (express or implied) or improper use of this website; and (f) any violation or any rights of another person or entity.

This indemnity is joint and several and shall constitute an unconditional and continuing indemnity and accordingly shall be irrevocable and remain in full force and effect until all obligations (including future obligations) have been fully paid, satisfied and performed. You agree to pay on demand amounts owing in connection with this Indemnity. Time is strictly of essence. 

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Queensland, Australia, and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Queensland, Australia. If any provision of these Terms is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of these Terms, which will continue in full force and effect.

If you access this Site in a jurisdiction other than Queensland, Australia, you are responsible for compliance with the laws of that jurisdiction, to the extent that they apply. We make no representations that the content of this site complies with the laws of any country outside Australia.

Definition

French Affair means French Affair Pty Ltd ABN: 44 677 553 230.